1. #1

    Unable to access to help page of ubisoft contact us

    Hello, I need help with recovering account of my relative but i was unable to even load to the page of the contact us
    either it never loads or never solve problems.
    (Not my connection issue as i'm sure that this is the only site that has loading problems)
    https://www.ubisoft.com/en-us/help/cases


    I just needed to know the email ID of the user * Removed username *
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  2. #2
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,500
    Originally Posted by Clsky_ Go to original post
    Hello, I need help with recovering account of my relative but i was unable to even load to the page of the contact us
    either it never loads or never solve problems.
    (Not my connection issue as i'm sure that this is the only site that has loading problems)
    https://www.ubisoft.com/en-us/help/cases


    I just needed to know the email ID of the user xXSnow_JackXx
    Hey there,

    Sorry to hear you have had trouble contacting us, I would advise to ensure the account owner contacts us directly

    If ever you have trouble we can also be contacted by Facebook and Twitter.

    I have removed the details of the username from your message,

    Many thanks,
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