Hey there,
In the last week I can't seem to get Rainbow to start up - it crashes on launch.
I've tried the following:
- Update all drivers
- Roll back windows updates
- Verify game files in steam
- Turned off background apps
Please let me know what I can do to help solve the problem!
SPECS:
Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
System Manufacturer: ASUS
Processor: AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
Memory: 32768MB RAM
DirectX Version: DirectX 12
Card name: NVIDIA GeForce RTX 3070
Hey there.Originally Posted by AVVOOO Go to original post
Sorry for the delay in getting back to you on this and for the issues experienced.
The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.
If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.
After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:
MSInfo
DxDiag
Thanks.