Hi there, thanks for getting in contact and sorry to hear you are experiencing this issue while signing up for our For Honor free weekend. So we can get this looked into further, would you be able to confirm the platform you are attempting to access this on and also the launcher client you have used to download this game? In the meantime, I will redirect your query to our For Honor forums so you can get more direct assistance there, but you can also reach out to our support teams directly through our "Live Chat" service when this is available or via our social media accounts on Twitter / Facebook if you require more expedient assistance.