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  1. #1

    Not getting any e-mails from Ubiosft

    I am not receiving any e-mails from ubisoft i can not change my current mail either since not getting the verification e-mail i just can not. Not getting e-mail verification mail, not getting 2 step verification mail either. Simply, i am not able to get any mails from ubisoft. I am totally sure that i am looking at the correct mail, checking junks and such but nothing. Because of that i am not able to play Rainbow Six Siege ranked i need urgent help. (My mail is quite an old hotmail.com)
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  2. #2
    UbiStorm's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    214
    Hi there RN_Pendragon. First of, welcome to the Forums! I'm sorry to hear that you're having this issue with not getting those emails, however. Since this does involve your email and possibly needing to change it, I recommend opening a ticket on our Support Site. That way, we'll be able to verify your account and get this issue resolved for you!
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