🛈 Announcement
Greetings! Ubisoft General forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Runtime Error

    After updating the latest patch (July 14th), I can't seem to open my ubisoft connect app
    Everytime I've tried to open it, it pops up an error message saying:

    Microsoft Visual C++ Runtime Library

    Runtime Error!

    Program:

    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.

    Already tried reinstalling ubisoft connect and visual C++,doesn't work
     2 people found this helpful
    Share this post

  2. #2
    Re:Can open app now
    Share this post

  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi TheKrowno,

    Thank you for reporting this issue to us, we're sorry to hear that was occurring.

    Also thank you for the update, we're glad to hear it's working again now.
    Share this post