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  1. #1

    Anno 1701 shut down after loading cutscene

    Hello,

    I have a problem with my game Anno 1701 History Edition.
    When I start the game... Ubisoft logo shows and also the cutscene. But when the cutscene ends, the game freezes for two seconds +/- and shuts down with Ubisoft crash report window. Any Idea? I've already played the game the same day before, and without this issue.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hey Sick_Aqua!
    Can you confirm if you are still experiencing this after going through the steps linked here
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