🛈 Announcement
Greetings! The Rainbow Six Siege forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Frame dropped during battle

    My computer has a notebook model of 2060 graphics card. I use the vulken version. The image quality is set to intermediate to advanced. It can generally maintain 120 frames, but it often suddenly drops to 20 frames, which makes me very distressed and frustrated.I hope ubi can fix this problem as soon as possible
    Share this post

  2. #2
    UbiSushiVamp's Avatar Ubisoft Support Staff
    Join Date
    Jan 2021
    Posts
    443
    Hiya, GINGAA! I am sorry to hear that your frame rates are dropping to 20 fps. Would you be willing to tell me if this seems to happen randomly or around the same time in the game or the same map? Also, could you please try this guide that we have to see if it resolves this for you? Thank you!
    Share this post

  3. #3

    Frame dropped during battle

    Yes!it always happen randomly. But it often occurs when the character I operate encounters with a character from the enemy camp, or when fighting one-on-one, or shooting one-on-one. different map.My computer uses 2060 90w and i7-9750H chips. Please help me to solve it as soon as possible, this greatly affects the game experience!
    Share this post

  4. #4
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,462
    Originally Posted by GINGAA Go to original post
    Yes!it always happen randomly. But it often occurs when the character I operate encounters with a character from the enemy camp, or when fighting one-on-one, or shooting one-on-one. different map.My computer uses 2060 90w and i7-9750H chips. Please help me to solve it as soon as possible, this greatly affects the game experience!
    Hey there,

    Thank you for your update.

    Whilst we don't officially support laptops, to configure your device for the game I would first recommend completing our pc troubleshooting guide in full.

    Any trouble just let us know
    Share this post