Thanks for confirming that you'd tried that step, Goldwing385 - we appreciate the update![]()
Can you make sure to run through our troubleshooting guide previously suggested by Ubi-WheelyDuck? In particular, make sure you are doing the 'verify game files' step, as this should solve any file and language issues.
If that still doesn't work, we'll be able to troubleshoot further with the help of some system files - a DxDiag.txt and an MsInfo.txt. The two articles I've linked there will show you how to find each of them.
Once you have those files, you can reach out to us via our support website, or via Facebook PM or Twitter DM, to send them across, and we'll be able to use them to investigate the issue.
Let me know if I can help further with completing any of these steps!