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  1. #1

    Failed to Authenticate Ownership(URGENT)

    Rough translation of what the error said, It occured like a few years ago when i first got far cry 4

    I couldnt run Far Cry 4 so i bought a new pc, hence the error
    Now i played a bit of Far cry 3, game suddenly crashes, and does not let me launch,Nothing is pirated, game integrity verified, i really dont wanna think i wasted my money for this, Urgently need help
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  2. #2
    Steve64b's Avatar Senior Member
    Join Date
    Jul 2016
    Location
    http://steve.farcry.eu/
    Posts
    1,628
    You may want to try some suggestions from https://steve.farcry.eu

    But if it really is a Failed to Authenticate Ownership, I suggest you (re)install the latest version of Ubisoft Connect, and then restart your PC.
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  3. #3
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, the error message you are describing usually occurs when you are trying to launch a game from your Steam library which is already linked to another Ubisoft account. So we can investigate this further can I ask if you could contact us with the information below via our social media accounts on Twitter or Facebook :

    1) an image showing your steam ID which you can locate using the following FAQ
    2) an image showing the proof of purchase which you can find by clicking on your username in the top right corner of your steam client and clicking "Account Details" and then "View Purchase History"..
    3) an image showing your "Ownership" folder which you can locate here : C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

    To confirm this would need to be a full screen image clearly showing the above information along with, your Steam username and system clock for verification.

    If you do not have access to any social media services or do not wish to send this information via these platforms, you can also provide us these details by creating a support ticket and upload the requested images as advised here.
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