Hi!
I can't unlock the Frozen Phosphor skin for Phosphor through the Ubisoft Connect app. It says that it is available for free and I can unlock it, but as soon as I do, nothing happens. I don't get a message or something, it just doesn't do anything. I have been able to acquire the other free items, and I have done the quest to get Phosphor.
Can anyone help me with this? Thanks!
I'm having the same issue. Trying to claim within the game.Originally Posted by Ubi-Swaggins Go to original post
Hey Shikaar.,Originally Posted by Shikaar. Go to original post
Is this also with the Frozen Phosphor?
If so, can you please confirm if you've claimed it elsewhere at any point (such as via the Frozen Pack from Twitch)?
Hello furzees, thank you for getting in touch with us about this item too.
The Frozen Phospor was part of the "Shivering Pack" which was available through the Twitch Prime Gaming rewards. If any players claimed this pack via Twitch, they will also have the Frozen Phosphor too.
Could you please check your in-game inventory for me? Go to the "Owned" section and see if you can claim the rewards there? If not, please let us know and we will investigate your account for you.