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  1. #31
    stdape's Avatar Senior Member
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    I think the Answer is quite easy, IF UBI was to listen and keep us updated, a lot of so called Toxic Posts would not happen. Players are Angry with the lack of correspondence about the game, the never fixed bugs, and things asked for not addressed. Like one of the Main asks is for a Mission Editor!, will this ever happen a yes/no question. UBI has had a long time to address problems, some which are easily fixed.
    It goes to show players like the Game, but want changes, before they abandon it.
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  2. #32
    UbiT00n's Avatar Community Manager
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    You all have completely valid points and I understand, but please understand from our side.
    We work with communities across different games and we tend to be a lot more relaxed within Ghost Recon as we understand the frustrations about things.
    Realistically we should be applying the forum rules in the same way across all brands but we are more relaxed with you all as we have tried to build relationships with some of you.

    Crock as for your questions that you asked our community dev, I put them towards him but he is really snowed under with work right now so I will approach them again, or answer them on his behalf. They were not forgotten about and I was going to open a new thread with his answers.

    It is thanks to all of you that updates do keep working their way into the game and we hope to continue to do this.

    I think in terms of communication we will try harder to get answers for things. Afterall, we represent you ALL and we do NOT want it to feel like us and them. We are one team!
     2 people found this helpful
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  3. #33
    Hugo-FOU's Avatar Senior Member
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    Originally Posted by Steven527 Go to original post
    watch out. My question was simply trying to understand why they enforce the rules but only sometimes. Turns out they considered it trolling and yet the thread itself which by their definition was trolling is still open and they have participated in it. I am more confused now than when I posted it. I'll probably get dinged again for this. According to their forum rules most of my posts probably violate some rule or another.
    Mine too!

    Originally Posted by AI BLUEFOX Go to original post
    I prefer to use the forum to discuss the game and how to improve not only Breakpoint, but the Ghost Recon franchise. I understand the frustrations and resentment that many of the community feel, though, and I think in many ways these feelings are justified by the experience of the last couple of years.

    Whilst the tone and style of a lot of the posts are not really conducive to generating a discussion, they do reflect a deeper issue that should be addressed; one of trust and transparency and having no confidence in the feedback process. This in itself is an issue that effects the franchise as the feedback message is quite often getting lost in the feedback frustration. I can't really see any way out of the negative loop we're in without some definitive action from the company, and at the heart of that action has to be some improved communication. Not marketing reveals and tease trailers about content, real communication.

    1) An issues list with a status, updated regularly. The studio uses Jira, so publish a summary every week. Let people know they have been heard.
    2) Some Dev Q&A with some kind of iterative process that can actually effect decision making. Let people know they have been understood.
    3) More information about what is coming, test servers, surveys about what is coming. Let people feel involved.
    Occasionally there’s bickering between forum members, (Okay! Maybe more than occasionally) and there are also rants from which it’s rather hard to abstract the actual point and there’s also a fair amount of sarcasm and the odd joke at Ubisoft’s expense, but amongst all of that is a mass of genuine feedback and superb ideas. And the people here genuinely care. You only need to look to the charter for that.

    And yet the last team mate update might as well have come with a video of the devs toasting marshmallows over the burning poster. I’m sure it’s not as bad as that, (at least that’s still my hope), but without any reassurance from them what else are we to think. As you say there’s still no communication. It’s no wonder frustrations are high.

    Also to #UbiToon, I’ve said before that I’m a fan of yours. I think you do a great job and your communication is a world apart from the company you represent. However, I disagree that the forum was a toxic place, at least between forum members. The vast majority of toxicity was and is directed at Ubisoft as a company and whilst you do a good job, they just aren’t giving you the tools you need to really counter that.
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  4. #34
    Originally Posted by UbiT00n Go to original post
    Hey!!

    No not at all, I actually encourage people to tell us what they do and DON'T like about the game and how they think it could be better. We also encourage people to tell us when something isn't working as it should so we can flag it as early as possible. The thread that was closed tbh was classed as spam/ trolling because it just didn't seem to be doing anything except pick up conversation that would not lead to any productivity.
    We do have forum rules though that everyone should abide by when posting
    They are there for a reason.
    Cheers

    Ubi-Toon
    A vast amount of players did tell you what they hated about the game and here's the proof. https://forums.ubisoft.com/showthrea...point-offline! That message was ignored and we were told that nothing would change. So either Ubisoft is listening or they're just pretending because I don't know how much louder an audience can be when they go as far as getting over 9k people to sign a petition only to be told NO! OFFLINE MODE WILL NEVER HAPPEN.

    https://www.change.org/p/all-ghosts-...g=en-UShttp://

    As a result of always online, I and several other players across the world have lost our save data and it is very likely that the majority of us will not be able to get that back. I've been waiting since last week to receive my save data and it is going on week two since I've played the game. As one community member stated do not start a new game or you may risk never receiving your save data as it may get overwritten. I believe that is what support is waiting on me to do is start a new game only for them to say, "we tried to retrieve your data but since you started a new save file we can't retrieve it." However, I haven't played the game since the server outage.
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  5. #35
    On another note, @Ryo_Hazakihas a thread over 50 pages https://forums.ubisoft.com/showthrea...Gameplay-Ideas with suggestions from himself/herself as well as several other community members adding to things that could make the game better. I highly doubt any of those ideas have been incorporated into the game since release.
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  6. #36
    Originally Posted by wapeddell Go to original post
    A vast amount of players did tell you what they hated about the game and here's the proof. https://forums.ubisoft.com/showthrea...point-offline! That message was ignored and we were told that nothing would change. So either Ubisoft is listening or they're just pretending because I don't know how much louder an audience can be when they go as far as getting over 9k people to sign a petition only to be told NO! OFFLINE MODE WILL NEVER HAPPEN.

    https://www.change.org/p/all-ghosts-...g=en-UShttp://

    As a result of always online, I and several other players across the world have lost our save data and it is very likely that the majority of us will not be able to get that back. I've been waiting since last week to receive my save data and it is going on week two since I've played the game. As one community member stated do not start a new game or you may risk never receiving your save data as it may get overwritten. I believe that is what support is waiting on me to do is start a new game only for them to say, "we tried to retrieve your data but since you started a new save file we can't retrieve it." However, I haven't played the game since the server outage.
    They said a while back that they can't make it offline because it was built into the main system, so with that one it's the fans that have been ignoring.
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  7. #37
    Rafi-KtC's Avatar Senior Member
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    Originally Posted by Steveybear15 Go to original post
    They said a while back that they can't make it offline because it was built into the main system, so with that one it's the fans that have been ignoring.
    there's a very popular download service where anyone can find a BP version that runs without internet - I haven't tested it myself, I will not, and I don't encourage it because such downloads usually contains viruses, but I also know that such downloads don't connect to the online services for obvious reasons, and the game runs pretty much the same, probably without coop, pvp and raid.

    Point is, I'm just using it as evidence that hackers are capable of making the game offline. So telling me the company is not capable of doing so is unacceptable. But I do understand the fact that they DECIDED to, and that also doesn't mean that we are supposed to like that decision.
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  8. #38
    Originally Posted by Rafi-KtC Go to original post
    there's a very popular download service where anyone can find a BP version that runs without internet - I haven't tested it myself, I will not, and I don't encourage it because such downloads usually contains viruses, but I also know that such downloads don't connect to the online services for obvious reasons, and the game runs pretty much the same, probably without coop, pvp and raid.

    Point is, I'm just using it as evidence that hackers are capable of making the game offline. So telling me the company is not capable of doing so is unacceptable. But I do understand the fact that they DECIDED to, and that also doesn't mean that we are supposed to like that decision.
    I just ignore Ubi-Shills that try to defend the game always being online. As I said previously if a vast amount of people request something and one of their key marketing points was that they LISTEN then offline mode would have been the top priority. Although, I have internet sometimes fluctuations in my upload speed causes issues with games such as GRB. I could understand if it were Warzone or Fortnite because those are truly online games. This game offers solo play which may have some ties to online components such as faction missions and raid events but other than those two things the solo experience should not require an online connection nor should getting to the main menu require that. Most of us know that is just DRM. It makes absolutely no sense to have to log on to play solo.
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  9. #39
    Originally Posted by Rafi-KtC Go to original post
    there's a very popular download service where anyone can find a BP version that runs without internet - I haven't tested it myself, I will not, and I don't encourage it because such downloads usually contains viruses, but I also know that such downloads don't connect to the online services for obvious reasons, and the game runs pretty much the same, probably without coop, pvp and raid.

    Point is, I'm just using it as evidence that hackers are capable of making the game offline. So telling me the company is not capable of doing so is unacceptable. But I do understand the fact that they DECIDED to, and that also doesn't mean that we are supposed to like that decision.
    Thanks for the reply, mate.
    Yeah, I'll be avoiding the hacked version.
    I agree that the online requirement shouldn't have been a thing, because sometimes you can have connectivity issues but you also still want to play the game. And absolutely, I'm not saying people should like their decisions, everyone is entitled to their own opinions.
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  10. #40
    Originally Posted by wapeddell Go to original post
    I just ignore Ubi-Shills that try to defend the game always being online. As I said previously if a vast amount of people request something and one of their key marketing points was that they LISTEN then offline mode would have been the top priority. Although, I have internet sometimes fluctuations in my upload speed causes issues with games such as GRB. I could understand if it were Warzone or Fortnite because those are truly online games. This game offers solo play which may have some ties to online components such as faction missions and raid events but other than those two things the solo experience should not require an online connection nor should getting to the main menu require that. Most of us know that is just DRM. It makes absolutely no sense to have to log on to play solo.
    If that's also targeted at me, than you're wrong about who I am. I was simply stating what they said a while back. I agree that it shouldn't have been online only.
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