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  1. #1

    Can not Activate Game

    Just purchased FC5 on Steam. It launches Ubisoft Connect and asks me to login, then takes me directly to Activation Code screen. So, where exactly do I link my Steam account in order for it to see the purchased DLC? My receipt says I've purchased the FC5 - Standard Edition - Uplay Activation (DLC). But, I'm not sure exactly how to run Uplay to link the two.

    Any workarounds?
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    Please make sure AFTER you have installed your game


    Go to https://ubisoftconnect.com/ and install the updated version of UBI CONNECT / Steam does not provide this with the game files on games that shipped more then 1 month ago as yes they do UPDATE UBI CONNECT QUITE OFTEN \and yes steam may install an out dated version with your game files .
    PLEASE see
    https://www.ubisoft.com/en-gb/help/c...t-pc/000063173
    ALWAYS WRITE DOWN THE E MAIL and password you use when creating any online account and store it in a safe place , your games will be bound to that account ..
    AND make sure you back up your save files MANUALLY if you have other ubi titles installed
    Please go here to see how to perform that step
    https://www.ubisoft.com/en-gb/help/c...iles/000063179
    or you can use a save game file manager program like this one
    https://www.gamesave-manager.com/
    Also ALWAYS run STEAM as well as UBI CONNECT and your game with ADMINISRATOR RIGHTS ENABLED
    see this page https://www.ubisoft.com/en-us/help/c...ghts/000060505


    verify your game files
    see
    https://support.steampowered.com/kb_...2037-QEUH-3335


    ..as well as RESTART your PC , <(ALWAYS REBOOT)> relaunch STEAM and UBI Connect and try your game again.
    Good luck , i hope you find your fix!
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  3. #3
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Nov 2017
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    Base of Operation
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    6,899
    Hello klugemonkey, welcome to the forums!

    Sorry to hear that you were unable to activate your game and apologies for the delayed reply.

    I just checked your account and I noticed that your game should be activated by now.

    Can you please confirm if you're still experiencing this issue?

    Many thanks and if you have any additional questions, please let us know.
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  4. #4
    Hello Mark,

    i´ve got the same problem.
    I bought the game today via Steam and i cannot activate the game.
    It would be very nice if you could help me

    Thank you very much
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  5. #5
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey n1lschr90,

    I am sorry to hear you're having trouble activating Far Cry 5.

    Can you confirm if you've tried to launch both Steam and Ubisoft Connect as System Administrator before launching?
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