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  1. #1

    Just brought far cry 5. Won't let me play it!!!!!!!!! 'unable to start game'


    JUST BROUGHT FAR CRY 5 OFF STEAM. WAITED AGES FOR IT TO DOWNLOAD, MADE ME SIGN UP FOR UPLAY AND THEN IT SAYS 'UNABLE TO START GAME' 'THIS PRODUCT CANNOT BE ACTIVATED RIGHT NOW'


    Literally can't find anything on how to fix it can't even send live chat a message. This is really annoying when you buy a game then you can't play it with no explanation............
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Nov 2017
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    Hello kieronTHFC, welcome to the forums!

    Sorry to hear that you were unable to start your game and apologies for the delayed reply.

    Sometimes the game activation might take up to 48 hourrs. However, I just checked your account and I can see that your game has been successfully added and activated on your account.

    Can you please confirm if you're still experiencing this issue?

    Many thanks and if you have any additional questions, please let us know.
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