[Ubisoft Store]Ghost Recon Wildlands Refund | Forums

[PhatPhorehead]

Hi there,
Just put in a refund request ticket yesterday and got a repo we that wasn’t very helpful for me. I’m trying to get a refund due to the fact that I frequently get frame drops and occasional freezes that last about 5-10 seconds each please help. 14921373 here’s my support ticket if I could get some help from a Ubi member that would be great.

[Ubi-Karl]

Hey Cheesy_Salami, thanks for reaching out!

I've had a closer look at your case and can see that one of our agents have responded to you a moment ago, therefore have a look when you get a chance .

[PhatPhorehead]

Hey there,
Any other updates on it just waiting to here back and just wanted to see if you could see the status on an email back

[Ubi-Thrupney]

Hey there Cheesy_Salami While we do respond to all messages as soon as we can, there can sometimes be a bit of a wait - sorry about that! I've had a look at your case, and I can see that it is going through our usual response process, so we'll be back in touch with you as soon as we're able.