1. #1

    Daily Live Task missing

    My live task which should be the one with a 3 day time limit is missing. I did the task yesterday, saved, exited the game. Came back today, there's one with 13 hrs left, one with 1 day 13 hrs left, then just nothing. No space where it should say "come back later" or anything. It's 1, 2, Weekly. I've never seen it just completely not have a 3rd slot for the daily live tasks. Reloading/restarting is not fixing it.
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  2. #2
    UbiSushiVamp's Avatar Ubisoft Support Staff
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    Jan 2021
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    Hey there, irismustang!

    My apologies for the delayed reply and I am sorry that your daily task went missing. Would you be willing to provide me with the name of the task that was missing for you? Thank you!
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  3. #3
    That's impossible to do, actually, because I don't know what's missing. The tasks randomize daily. So it's just that as each day begins, a new task, of a random set of tasks, should populate. Lately, every few days, a task does NOT populate. And it takes 3 days for that task to fully count down before I go back to having 3 days of daily tasks showing on the screen. Usually they're all "new task in #d##hr##min" because I do them daily as they come up, but lately it happens that when a new day starts, one of the 3 daily slots disappears. Only 2 show up as having "#d##hr##m" remaining before a new task. The third spot that should belong there is missing. I couldn't tell you if it should be a Hunting Season task or a Supersized task or a Big Bad Ugly task or a Long Way Around task or a Recipe of the Day or anything else because it. does. not. appear. I know it has been MONTHS since I've been told to hunt certain sets of creatures (It's a pairing of something and gorgon, and a pairing of something and minotaurs, I'm pretty sure) but I don't know if it's just because it's not randomizing or if that randomized option is what's failing to populate. All I can say is PERHAPS it's always hunting seasons that are failing, but this is speculative because they do not randomize in order. I have done 3 supersizes in a row, and then 2 recipes of the day in a row, and 3 long way around in a row, so they don't follow any pattern.
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by irismustang Go to original post
    That's impossible to do, actually, because I don't know what's missing. The tasks randomize daily. So it's just that as each day begins, a new task, of a random set of tasks, should populate. Lately, every few days, a task does NOT populate. And it takes 3 days for that task to fully count down before I go back to having 3 days of daily tasks showing on the screen. Usually they're all "new task in #d##hr##min" because I do them daily as they come up, but lately it happens that when a new day starts, one of the 3 daily slots disappears. Only 2 show up as having "#d##hr##m" remaining before a new task. The third spot that should belong there is missing. I couldn't tell you if it should be a Hunting Season task or a Supersized task or a Big Bad Ugly task or a Long Way Around task or a Recipe of the Day or anything else because it. does. not. appear. I know it has been MONTHS since I've been told to hunt certain sets of creatures (It's a pairing of something and gorgon, and a pairing of something and minotaurs, I'm pretty sure) but I don't know if it's just because it's not randomizing or if that randomized option is what's failing to populate. All I can say is PERHAPS it's always hunting seasons that are failing, but this is speculative because they do not randomize in order. I have done 3 supersizes in a row, and then 2 recipes of the day in a row, and 3 long way around in a row, so they don't follow any pattern.
    Hello irismustang,

    Thank you for getting back to us!

    Since your previous post, we haven't had any further reports of this issue.

    For the team to look into this further, could you please capture screenshots or clips demonstrating the behaviour you've described so we can raise it to the team for further investigation?

    Thank you!
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  5. #5
    I sent a lot of details to a support thread and I'm still waiting to hear back. The tasks that are definitely disappearing are Hunting Season. I've been able to notice a pattern now and most, if not all, Hunting Season tasks are no longer showing up for me, no matter how many times I restart the system, check my connection, restart the game, etc... Once the day rolls to an event that's not Hunting Season, the task works.
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  6. #6
    UbiKobold's Avatar Ubisoft Support Staff
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    Feb 2020
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    Thank you for letting me know, and I have located your support ticket in regards to this issue. It appears that our agents have been troubleshooting and collecting information with you. I suggest sticking to that ticket as this continues so that we may keep all of the information in one place. However, if there is anything else that we can assist with, please let us know.
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