1. #1

    Just Dance unlimited scam

    Paid for yearly subscription and once I tried to access the subscription in a friend's console to play together Just Dance repeats message that I need to subscribe! I went to the eShop on the switch and it shows that I have the subscription active... I tried using wife's account to at least subscribe for the day and it took my money but did not allow me to play the unlimited songs. I am extremely upset and disappointed. I want my money back.
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey mora101,

    Could you please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter.

    Once we have received your case, please submit your MSInfo and DxDiag for investigation.
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