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  1. #1

    Can't connect with friends (no invites, no chat messages, can't create groups)

    Hi, since the last patch I have this problem where I can not connect with friends in any way. I try sending them invites from in game, from Ubisoft Connect app, and from the game overlay, but all theyget is a message indicator (a dot indicating a message), but there's no invite, it's like all they are getting is an empty message.

    I also can not chat with them, when I try to initiate a chat, nothing happens, my chat window is empty.

    I can't also create groups. When I try to do this, I get "you are not authorized" message displayed in red at the bottom. Here is what the message looks like:

    https://imgur.com/a/7pSKWEc

    I can't join friends' groups either (when I click either accept or reject, it does nothing, the invite to the group just won't disappear no matter what I click).

    I tried the following connectivity troubleshooting already:

    - I disabled Windows firewall (I don't have any other firewall).

    - I have all the ports open, my NAT type is green. Here you can see my NAT type:
    https://imgur.com/a/IH7CSs9

    - I have reinstalled For Honor and Ubisoft Connect, also I tried installing For Honor on Steam, but issues persisted. I am also running it as an admin and made sure it is not being blocked by any firewall.

    - I have flushed DNS.

    - I restored the Hosts file back to default.

    As far as the game itself is concerned, I can play it just fine. It's just that I cannot connect with friends in any way, be it sending an invite or chat with them. I can add them to my friend list though, but that's about it.

    Help :(
     3 people found this helpful
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  2. #2
    UbiStorm's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hi there TheHauntedSkies. First off, welcome to the Forums! I'm sorry that this issue with inviting and joining friends is what brings you here, however. Just to confirm, are you encountering this issue while playing the game on Windows 10?

    Also, I see that you've completed some extensive connectivity troubleshooting steps. Thanks for listing those off for me! Since you're still encountering this issue, however, I recommend verifying your game files as well.
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  3. #3
    Originally Posted by UbiStorm Go to original post
    Hi there TheHauntedSkies. First off, welcome to the Forums! I'm sorry that this issue with inviting and joining friends is what brings you here, however. Just to confirm, are you encountering this issue while playing the game on Windows 10?

    Also, I see that you've completed some extensive connectivity troubleshooting steps. Thanks for listing those off for me! Since you're still encountering this issue, however, I recommend verifying your game files as well.
    Thanks for your reply. I've just verified the files, but still can't create groups, I assume it changed nothing. I'll check if I can invite someone when a friend comes online, but I doubt anything will improve, regretfully.

    I'm playing on Windows 7.

    What's important to add is that the issues occured after the latest update. Before the patch I could invite people just fine, they all saw my invites, I also could see theirs.
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  4. #4
    mercyle5.Space's Avatar Junior Member
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    Apr 2020
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    Russia
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    Yeah, exactly the same issue. After update, I can't see invites of my friends.

    I stopped seeing friends' invites gradually. Initially I was able to see invite from two of my friends, and today I can't see any invite. Went through every single step mentioned above, nothing happened. OS: Windows 8.1.
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  5. #5
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    Thanks for the update and I'm sorry to hear you two are still encountering this issue. To collect some further information, could you confirm the launcher (Ubisoft Connect, Epic, Steam) you were initially launching For Honor from before this issue occurred?
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  6. #6
    Originally Posted by ubi-smash Go to original post
    Thanks for the update and I'm sorry to hear you two are still encountering this issue. To collect some further information, could you confirm the launcher (Ubisoft Connect, Epic, Steam) you were initially launching For Honor from before this issue occurred?
    I was using Ubisoft Connect. Before the patch it was mostly fine. After the patch I tried using Ubisoft Connect and tried Steam too. Both of these have the issue now.
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  7. #7
    I have the same issue since i downloaded the patch my game in multiplayer is not working cant even host a new game
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  8. #8
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    TheHauntedSkies: Thanks for sharing this with me. I gathering reports of this to share with our team.

    Giggle007: Could you confirm if you are launching For Honor initially from the Ubisoft Connect, Epic, or Steam client?
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  9. #9
    Hello, I also have this issue (also Windows 7).
    I start For Honor directly via Ubi-Connect. Then I invite via the friends list in game (F2, icon at the top). If I get invited i accepted the invites via the UBi-Connect chat.
    This used to work perfectly for some months.

    Since some day this week I cannot open the Ubi-Connect chat anymore (clikc on it but nothing happens) and my friends also don't see my invites anymore.
    I did manage to invite one of my friends via the shift-F2 Overlay one day this week. But today this also stopped working.

    I already reinstalled Ubi-Connect during the week (no changes).
    I also reset my internet-connection.

    Edit: I also tried to verify game-files now. No change.
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  10. #10
    mercyle5.Space's Avatar Junior Member
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    Apr 2020
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    Russia
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    As for this problem, I bought my copy in Epic Games, but currently I use no external platforms (Steam or EG), I use only Ubisoft Connect.
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