Hey ARLUDA93, thanks for reaching out, welcome to forums and apologies about the delayed response from our team.
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
Alternatively, if you prefer to contact us in your native language, you can either reach out to us via French forums or visit our support website and submit a support ticket, where a member of our team will get back to you accordingly!