1. #1

    can't get the option to cancel ubisoft+

    Since i can't cancel my suspended subcription will i get charged for it?
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,135
    Hey angelcruzguzman, thank you for coming to us regarding this issue. If the purchase was unsuccessful, the funds will be returned after 7-10 business days depending on your bank's authorization hold policy. However, I am very sorry for any inconvenience this may have caused. If you found to continue to encounter this issue when purchasing your Ubisoft + subscription, please create a support ticket with us here so our Store team can take a closer look over this with you.
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