1. #1

    can't get the option to cancel ubisoft+

    Since i can't cancel my suspended subcription will i get charged for it?
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  2. #2
    ubi-smash's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Hey angelcruzguzman, thank you for coming to us regarding this issue. If the purchase was unsuccessful, the funds will be returned after 7-10 business days depending on your bank's authorization hold policy. However, I am very sorry for any inconvenience this may have caused. If you found to continue to encounter this issue when purchasing your Ubisoft + subscription, please create a support ticket with us here so our Store team can take a closer look over this with you.
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