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  1. #1

    Cursor on screen bug

    Ever since the new season started, I started having a glitch where my cursor would be on-screen during a game. No matter what I do, how many times I Alt+F4 or go into options or change resolution, it never goes away. I can only fix it by closing the game and restarting. And in a ranked game, that glitch is so much worse. I can't move my character's view when I have this glitch, and am stuck facing one direction only being able to move around with wasd. When I try to shoot a gun, only one bullet comes out even if I hold down the mouse button. Is there any way to fix this without either having to ALT+F4 every time or fix it permanently?
     2 people found this helpful
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  2. #2
    Same here, it happens for me after alt tabbing a few times and its really bad.
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  3. #3
    Ubi-Mercury's Avatar Ubisoft Support Staff
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    Oct 2020
    Posts
    110
    Hey everyone! Sorry to hear you're both experiencing this cursor issue.

    Odimu5 - Could you please try verifying your game files to see if this can remedy the issue?

    Free505 - Do you also experience this more frequently in the Ranked playlist?
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  4. #4
    i get it on quick match games a lot, but only when I'm in a group. i verified my game files once and it still occurs
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  5. #5
    UbiSushiVamp's Avatar Ubisoft Support Staff
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    Jan 2021
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    452
    thank you for giving that a try, jmick8!

    I am sorry the issue continues to persist. Would you be willing to tell me when you began to notice this issue start? Thanks!
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  6. #6
    I am also having the same issue and so many people in my games and the other teams get it as well. I have verified my files but doesn't fix anything it still occurring and really frustrating cuz i have restart my game every single damn time
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  7. #7
    Literally with the start of this season. Ya'll will fix a ****ty tree on the main menu but you won't fix the ******g game. I am so sick and tired of the dev teams incompetence, they need to learn to code properly or leave the company.
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  8. #8
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
    Posts
    3,904
    Hey guys!

    I can confirm that this issue has been already brought up to our development team and fix will deployed with one of the upcoming patches however more information will be available at a closer time.

    Apologies about the inconvenience this is currently causing and thanks for bearing with us in the meantime.
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  9. #9

    Cursor Glitch Fix

    press Esc on your keyboard and spam click resume really fast
    but make sure to spam press esc really fast as well
     1 people found this helpful
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  10. #10
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,904
    Originally Posted by Mictian17 Go to original post
    press Esc on your keyboard and spam click resume really fast
    but make sure to spam press esc really fast as well
    Hey Mictian17, thanks for sharing this and I do hope other players will find this temporary workaround useful until matter it's resolved.

    Another way to deal with it for the time being would be to restart the game, however this may be a tiny bit more time consuming.
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