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  1. #1

    Username Restriction

    Hello
    I was wondering about the restricted words for usernames that is in place. I'd like to change my username to Homem-Minuto (which is my current username MinuteMan but in portuguese), but it said I was using a restricted word. I also tried HomemMinuto in case the symbol "-" is a problem, but that didn't seem to help. I just want to use the portuguese version of a superhero from the Freedom Force (2002) game which is my nickname since 2003.


    https://freedomforce.fandom.com/wiki/Minuteman

    Thanks
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  2. #2
    So, moderators, any clue why "Homem" (Man) and "Minuto" (Minute) are restricted words?

    Any alternative suggestions?
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  3. #3
    UbiCosmos's Avatar Community Representative
    Join Date
    Oct 2018
    Posts
    4,703
    Hello MinuteMan.BrF,

    Thanks for reaching out! Unfortunately the only thing anyone can do when running into a restricted username is to choose another username that does not prompt the restriction. The moderators on the forums do not set the rules for usernames, and we also do not upkeep the list of restrictions. Due to that, we cannot say why that username in particular is restricted, nor can we provide a suggestion for a suitable replacement username.

    Support can take a look at these cases, but we can't say if they can actually help or not. It could be due to multiple factors; depending on what it takes to rewrite rules, get permissions to do so, etc. It's not so cut and dried unfortunately.

    If you would like to reach Support and ask if they could help you can do so here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
     1 people found this helpful
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  4. #4
    Thank you, UbiCosmos
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