1. #1

    My character has always the same mud pattern on his body/clothing. It doesn't wash of

    Since the update my character is always muddy. No matter what I do. I have pictures and videos that this wasn't the case before the update. Before it was only dirty what touched the ground and then it got clean after a few minutes.

    Now whatever I do I have this mud pattern on my clothing. Always the same. Even if I run on streets or inside buildings. It just doesn't go away. It really annoys me and takes the fun to wear all black for example because it looks like I have a mud camo or something ridiculous.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Can you confirm if the dirt washes off if you go into water?

    Could you also provide a video as an example please.
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  3. #3
    Hi thanks for the reply. Yes I already tried to wash ist off many times but after a few seconds the same mud pattern is back on my character. Even when I run around in buildings even though normally he gets clean after a minute normally.

    This video is before the update. No dust or mud on my character : https://youtu.be/U04HSb2Obsw

    This video is after the update. Random gameplay where I already tried to wash it off :
    https://youtu.be/tOVZ5pCREeY

    I made this video because of your message and tried again to wash it off : https://youtu.be/4YHkQOggOFI

    And this video is in a building also after the update. He stays dirty. Nothing comes off :
    https://youtu.be/pTtapSlT0s0
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  4. #4
    Ubi-Swaggins's Avatar Ubisoft Support Staff
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    Hey Wulv8022,

    Thanks for providing this video to us.

    I've passed it onto the team to take a closer look into.
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  5. #5
    Thank you both very much.
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  6. #6
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by Wulv8022 Go to original post
    Thank you both very much.
    No problem! If you need anything else please let us know.
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  7. #7
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by Wulv8022 Go to original post
    Thank you both very much.
    No problem! If you need anything else please let us know.
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  8. #8
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by Wulv8022 Go to original post
    Thank you both very much.
    No problem! If you need anything else please let us know.
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  9. #9
    Thanks. Do I get any feedback though if it gets fixed or if there is a work around?

    And I have also a sound bug. Often I have no reload sound. Everything else is normal but reloading has no sound. Music only also cuts off from time to time and dialogue in cutscenes often has stutters. I thought that were general bugs but I never read from any other people that they have the problems. I play on ps4 but the game is stored on an external hard disk

    The game itself never stutters.
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  10. #10
    Ubi-Swaggins's Avatar Ubisoft Support Staff
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    Hey Wulv8022,

    We aren't able to provide updates on each step of development for bug fixes, but if a bug is reproduced and a fix is implemented it will be contained in the patch notes for a future update.

    Regarding your sound issues, do you have any video footage of these issues in action that you can share with us?
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