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  1. #1

    game bug

    I have an error in the crew 2 which is called 3_b2605eba_10 every time when I start the game in the final part of the boat race, every time this message appears saying that I lost connectivity and I'm sure it's not the internet because I play several games online, i just bought and downloaded the game but i have this problem
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    3,904
    Hey Alixand67, thanks for reaching out and sorry to hear about the issue you've been having to deal with.

    I understand that this issue occurs during the introductory race however correct me if I'm wrong.

    Would it be possibly for you to provide us with video footage showing this? If not, screenshot with error message will be sufficient too.

    Let us know and we will take it from there.
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  3. #3
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  4. #4

    Erro 3_fdf2d485_10

    I've done everything, I even added ports on the router as you say and nothing resolved, I've lost patience and you still take about 5 days to answer, what incompetence
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
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    2,971
    Originally Posted by Alixand67 Go to original post
    I've done everything, I even added ports on the router as you say and nothing resolved, I've lost patience and you still take about 5 days to answer, what incompetence
    Hello Alixand67,

    Thank you for getting back to us, I'm afraid the image linked, given that it's via a Google Image Search, is unfortunately too small for us to see, however I assume this is an image of the error you're receiving and have noted above.

    Please also be aware, that we can't always respond to Forum posts right away, so please allow some time for us to get back to you.

    Should you need a more immediate response, please consider reaching out to us through one of our direct support channels via our Support Site or through Facebook and Twitter.

    Could you please also confirm if this is during the Introductory Race?

    Thank you.
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