1. #1

    Subscription page has wrong date format for european locales ?

    Hi,

    On my account page it says at ubi connect client --> ubisoft + --> subscription -->

    Code:
    Status<br>
    Cancelled - Active until 7/5/21
    Code:
    Last billing date
    6/6/21
    So, as of i cancelled the sub today, it's alredy cancelled month ago?
    How I should read this and why the date format is not dd.mm.yyyy, as rest of the ui is in finnish ?

    Thanks for looking into this, have to say it's confusing.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hi reaby!
    Would you be able to share screenshots showing this so I can pass them on to the relevant team.
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  3. #3
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  4. #4
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,200
    Thanks for providing that screenshot, reaby! I've forwarded this information to the team to review!
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