Hi Koy6969
Is it asking to recover your Epic or Ubisoft password? If it's asking to reset your Ubisoft password each time you launch, can you contact us directly about this.
You can reach us dirrectly in the following ways -
Our support site
Facebook PM
Twitter DM
If you message over Facebook or Twitter, can you make sure to include the email address and username linked to your account so we can look deeper into this.