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  1. #1

    Where are my games?

    Just purchased 3 Assassin Creed games but I can't find them in my library, please help!
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  2. #2
    mr_law_9019's Avatar Junior Member
    Join Date
    May 2021
    Location
    Philippines
    Posts
    15
    Same here. I bought 2 Assassin's Creed games. But nothing in the Ubisoft Connect.

    There's an announcement on their website that there's some purchase delays.

    https://www.ubisoft.com/en-gb/help/n...tent/000097597

    A digital purchase getting delayed. Yeah right.

    EDIT: Finally the games that I have purchased are now in my library. 4 hours delayed.
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  3. #3
    UbiCosmos's Avatar Community Representative
    Join Date
    Oct 2018
    Posts
    4,703
    Hello Abby_Anderson,

    Welcome to the forums! Have your games appeared in your library? Sometimes, the purchases can be delayed.

    If you are still having issues, please feel free to reach out to our Support Team directly. Please make sure to include the exact games that you are missing.

    You can also reach out to our Facebook and Twitter Support pages here, if preferred:
    https://www.facebook.com/UbisoftSupport
    https://twitter.com/UbisoftSupport
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