1. #1

    Bought the Season pass for oddesy, but does not show up in ubisoft connect.

    title says it all.

    i just bought the season pass (the one on the ubisoft connect store including the first blade, atlantis, assasins creed 3 & Liberation) but it does not show up in my library.
    already waited like 3 hours but now kinda freaking out i lost my moneys. anybody know whats going on or how i can hit up ubisoft for this issue.

    i got the reciept and all that too ofcourse to proof that i just bought it and it should be activated automaticly on my acount.

    thanks already.
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Hello lil-tunsie,

    Thank you for bringing this to our attention!

    I just had a quick look and I can see that the Season Pass has been already activated within your account. Can you please restart your Ubisoft Connect application to check if you have access to the additional content?

    Many thanks and if you have any other questions, please let us know.
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