Hello ereborluvaveyla, welcome to the forums!
Sorry to hear that you haven't received your Season Pass.
Sometimes it might take up to 48 hours in order to process your purchase. If you haven't received your Season Pass after 48 hours, can you please create a ticket on our support page?
You can also contact us via social media: Facebook or Twitter.
Our team will be more than happy to assist you further with this.
If you have any additional questions, please let us know.