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  1. #1

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    Why does this keep happening? This is the third time now within a week. I know about the youtube video on what to do when it happens, But what can I do to prevent it?? I'm so sick of getting kicked out MID RANKED match because the game just decides it doesn't want to work proper anymore. I Can't load back into my matches either so now I lose my elo AND get an abandon sanction for something that is literally not even my fault.
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  2. #2
    UbiStorm's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello HazardInVegasTV. This error can be caused by a corrupted local save, and could be fixed by replacing those saves. Have you already attempted to do that? If not, I highly recommend giving these steps a try. If you've already given these steps a try, would you confirm for me when this started happening? And does this occur with every match you play, or is it random?
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  3. #3
    So this began in May I believe, Maybe Early June. It doesn't happen every match, It's completely random. On both my main and now even my alt account (no It isn't a smurf or anything like that). Some days I can play just fine and others I get plagued by this issue and it makes me not want to even play the game anymore. It has literally become a task to just play a game I love. I work 40hr weeks so I dont get much time to play anymore and im sure you could imagine how annoying this is when I finally have the chance to play. I have done those steps you linked multiple times over the last 2 months and it only ends in a temporary solution. HELP Please lol i beg.
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  4. #4
    Still waiting.
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by HazardInVegasTV Go to original post
    Still waiting.
    Hey HazardInVegasTV,

    Sorry for our delayed response.

    This issue has already been raised to the team and is being looked into further however we have no further information to share at this time.

    In the meantime, please continue to use the workaround steps to resolve this and when we have more information on a more permanent fix we'll let you know.

    Thank you!
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