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  1. #1

    Cant start the game

    Hey,
    ive just bought ASO and cant start it,
    just a picture of the game appears and in background starts a window, but it is stuck in blackscreen.

    Ive tried to verify the game files, started it as an administrator, restarted the pc etc. havent found the solution yet.

    Hope someone could help me :/


    - BearY
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  2. #2

    Fixed

    I reinstalled it on C: instead of D:
    somehow it works now idk
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  3. #3
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by BearY_lol Go to original post
    I reinstalled it on C: instead of D:
    somehow it works now idk
    Hey BearY_lol,

    Thank you for keeping the thread updated, glad to see you're back up and running!

    Sometimes installing the game to same drive as your OS or the Ubisoft Connect client itself can resolve performance or crashing issues.

    If there's ever anything more we can help with at all, please let us know!
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