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  1. #1

    Getting Lower level gear drops on Hardcore

    Getting Lower level gear drops on Hardcore mode, currently level 30 getting level 28 gear drops and just had a level 19 gear drop.
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  2. #2
    at last you haven't lose your toon because of a bug ...
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  3. #3
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,048
    Hey there, Jack_Jack., I'm sorry to hear you're getting low level gear drops. Would you be able to show us a brief video of these drops occurring for you?

    Ekristoffe: If your character has disappeared, please contact our Support teams either on the Support Portal, Support Twitter, or Support Facebook as soon as you can so that they can look into this with you.
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  4. #4
    UbiKoreanBBQ: The support answer was we can't do anything good luck next time ...
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,971
    Hey Ekristoffe!
    So we can look deeper into this, can you let us know your case number.
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