Hello,
I have tried hard to resolve this problem with the support. My problem is I do not get any email notification for my subscribed threads.
The support wrote in the end that it is not able to do anything with the forums.
I was redirected here to ask. Has anyone resolve my problem? My mail box is at Google, if it makes any difference.
And I did not change anything on my Ubisoft's or Google's account.
Hey xlastovi, I'm sorry to hear you are not receiving notification emails from the forums. Could you check your forum settings and under My Account, select General Settings.
Check Messaging & Notification to see if all boxes are checked to receive updates from Other Members and from Administrators. Let me know if this helps!![]()
Thank you for getting back to us xlastoviOriginally Posted by xlastovi Go to original post
Can you uncheck these 3 boxes please and then save, once done refresh the page and then check the boxes and save.
Please then let us know if the issue continues.
Thank you.
Thank you for letting us know xlastovi. Could you also log into the Ubisoft Account Management site and check if you are subscribed to Ubisoft emails? It should be under the 'Privacy and Communication' section.