1. #1

    Black screen Rayman adventures

    Black screen in an adventure, doesnt let me play. Its not the first time. I never been longer than 37 level. Always that happens.
    Share this post

  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    2,299
    Hi Tata_martin, welcome! Our Support Team can take a look t this for you. You have several ways to reach them:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
    Share this post

  3. #3

    I have the same problem

    I am on an android phone (J something I dont know) and I am on the 34th adventure it sucks because I really enjoy the game
    Share this post

  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hi Troubled_User!
    Sorry to see you're experiencing this.
    Can you contact us through our support site or via private message on either Twitter or Facebook so we can look deeper in to this
    Share this post

  5. #5

    Same problem level 75 black screen

    Program freezes on certain stages this is the third time it's happened throughout the game. I've had to play the more difficult skull levels in order to access the egg now it's 75 there's one last stage to go and I can't go any further because stage locks up. And yes I already sent support an email
    Share this post