Hi Valius
First of all, I recommend you to do the following steps for this problem:
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My game is crashing/freezing, what should I do?
Make sure your game account is linked to your Facebook account.
1. Restart the device
2. Force stop and cache clear the app
3. Making room on the device
4. Make sure the device and application are fully updated
5. Reinstall the app
6. Factory reset (will delete everything on your device)
7. If the problem persists, contact Customer Support through the game: Tap More > Options > Support > Customer Support
SOURCE: https://www.ubisoft.com/en-us/help/a...lion/000062273
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As another suggestion I can offer you:
Probably the device you are playing the game on may be insufficient for the system requirements of the game
If possible, try to play the game with another device.
If your game profile is linked to Facebook, you can download an Android Emulator program such as BlueStacks or Nox Player or others to your computer and play the game without any problems.
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1-2. It does not help.Originally Posted by Mamilaris Go to original post
3. My device is full of free space. Almost nothing is installed there, except for this game and standard applications.
4. Everything has been updated.
5. I do not intend to do this. I don't have cloud save binding. And if I lose all the progress, which is likely to happen, then I won't care about this problem and this game as a whole.
6. I'm not going to re-configure my device because of the technical problems of some game. + Read point 5.
7. This is the most useless advice. Ubisoft tech support is the worst tech support I've ever seen. I contacted them about 10 times about different games - and they never helped me solve the problems I was having. They can only shrug their shoulders and give a set of standard advice that never helps.
And yes. My device more than meets the stated system requirements. Another thing is that these requirements are fake and do not correspond to reality. BUT this is not the first time and not even the first year that I have taken part in this particular Helix Event. And never before have I had any problems in this mission, and even 2 times in a row in the same place. Sometimes the game crashed, but not more than once and not more often than once every few months. And that was in one of the Hound Hunt missions. I would gladly transfer everything to an emulator or somewhere else, but I do not have synchronization due to problems with Facebook, and the developers have not yet made alternative ways of syncing progress for Android.
Hi VaIiusOriginally Posted by VaIius Go to original post
If you create yourself any facebook account and sync the game, then you can play the game on your computer with the help of BlueStacks or any Android Emulator program.
I think the most important thing is that you create a Facebook account.
I would love to be able to help you, but I don't know anything else about this, the only solution I can think of is to create a new facebook account to sync your account and play the game on another device or computer without any problems.
I tried but already lost one account. Fortunately, it was only 15th level. Now I have the brotherhood of the 50th level, all the assassins have been received, almost all have been improved to 5 stars and the 50th level, all are dressed in the best ammunition, and there are also millions of funds in the game account. I will definitely not risk this account.
As for Facebook, in my country the administration of this resource is extremely politicized. My account was blocked without explanation and without the ability to be unblocked. All attempts to create a new account end with their blocking, indicating that I already have an account (the one that is blocked). You cannot link a record to a blocked account, and if an already linked account is blocked, it becomes impossible to enter the game. In addition, if, for example, I link my account to someone else's Facebook account, then I will forever lose the opportunity in the future to link it in alternative ways. And I don't want to have anything to do with this crappy company.
As the solution I can suggest you, Send a Ticket to the Dear Support Team and explain the whole situation to them with details, including their obstacles on Facebook and I think they will offer you the solution
Someone on the Official Forum managed to transfer game information to a new device without a Facebook account, but his phone model was Samsung I think
His solution was as follows:
https://forums.ubisoft.com/showthrea...1#post15349200
The only solution I can think of for your Facebook login problem is to use a VPN.
I currently do not have another device to which I could transfer the game, and my device meets the stated system requirements. The only place where I could transfer the progress for insurance is to the emulator on my PC. But if I am good at a PC, then in phones I do not understand at all, where there is what to look for and where to click there at all to find something. Doing something with unbelievable consequences, I will not. I need a 100% secure, risk-free solution.
In this event, I will no longer try to pass the 5th mission, I will limit myself to the first 4, if in my case it is impossible to pass the 5th mission.
I understand you and therefore I hope this issue will be resolved as soon as possible.
VaIius,I'm so sorry I couldn't help you
Hopefully in the future a Google Play sync will be created for Android phones to be able to save your Game Information, just like sync for Apple
The only and last suggestion I can offer you Join the Official Discord channel and tell your problems in the "bug-reports" tab there, maybe one of the Dear Moderators, Dear Mentors or Dear Players there may have a solution information about this problem.
This is the only remedy I can offer you
Thank you
ACR Official Discord Channel Link:
https://discord.com/invite/acr
Thanks for trying. I'm also looking forward to adding an alternative sync method for Android. As for Discord, I don't like this app - and I don't use it. I already have many other messengers installed that I need for my work. I definitely don't need another extra messenger.