1. #1

    PC Shuts down while playing the game

    Hello,

    I recently reinstalled Rising to play it with a friend, but I can not play it.
    Every time I launch the game it'll randomly crash and completely shut down my PC, leaving the ram and power button on (but not functioning, pressing the button does't do anything).

    I've verified my game files, no issues there. I don't have this issue with any other game, and with Rising it happens constantly.
    Looking through the Windows Event viewer grants me no other useful information other than a notification of this game not using RAM efficiently. (RADAR_PRE_LEAK_64)

    If anyone knows what might be going on, I'd love to hear it.

    I have checked if my ram has issues by stress testing it with memtest86, no errors.
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  2. #2
    Don't know if it is relevant or not but things like; Do you use Uplay or Steam. What version of Windows. GPU / System specs... etc... Might be helpful in isolating the issue.
    I hope you find the problem.
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  3. #3
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by YaBoiJoppie Go to original post
    Hello,

    I recently reinstalled Rising to play it with a friend, but I can not play it.
    Every time I launch the game it'll randomly crash and completely shut down my PC, leaving the ram and power button on (but not functioning, pressing the button does't do anything).

    I've verified my game files, no issues there. I don't have this issue with any other game, and with Rising it happens constantly.
    Looking through the Windows Event viewer grants me no other useful information other than a notification of this game not using RAM efficiently. (RADAR_PRE_LEAK_64)

    If anyone knows what might be going on, I'd love to hear it.

    I have checked if my ram has issues by stress testing it with memtest86, no errors.
    Hey YaBoiJoppie,

    Welcome to the Forums!

    Thank you for providing the steps you've done so far!

    Further to verifying the game, could you please also give the further steps in our guide a try?

    Please let us know if there's any changes!
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