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  1. #1

    People's voices almost absent

    Hi.

    Bought recently ACO + Atlantis/Legacy expansions. All seem fine except for one thing. The people in towns, markets, and temples etc. can BARELY be heard talking (in ancient Greek). I can see them gesturing but there's almost no sound. That really sucks. Their exclamation sound is there (proper volume) when I stay beside them for a while but that's all.... Never had such a problem in all my years owning a pc. And guess what: the pirated version (v. 1.0.6 I think) - yes I tried that too - works just fine with no audio problem! This is ridiculous! I've tried many workarounds - re-configuring my speakers (2 speakers, 1 sub-woofer), but like I said. The pirate version works, and the authentic doesn't! Default settings.

    I really want to keep what i payed for, but I'm seriously thinking of a refund! I tried verifying the game integrity; didn't do the trick. Now I'm re-installing and it takes forever... It's the final try. If you got anything helpful to say, now's the time.
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  2. #2
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    Originally Posted by ANAX_12 Go to original post
    Hi.

    Bought recently ACO + Atlantis/Legacy expansions. All seem fine except for one thing. The people in towns, markets, and temples etc. can BARELY be heard talking (in ancient Greek). I can see them gesturing but there's almost no sound. That really sucks. Their exclamation sound is there (proper volume) when I stay beside them for a while but that's all.... Never had such a problem in all my years owning a pc. And guess what: the pirated version (v. 1.0.6 I think) - yes I tried that too - works just fine with no audio problem! This is ridiculous! I've tried many workarounds - re-configuring my speakers (2 speakers, 1 sub-woofer), but like I said. The pirate version works, and the authentic doesn't! Default settings.

    I really want to keep what i payed for, but I'm seriously thinking of a refund! I tried verifying the game integrity; didn't do the trick. Now I'm re-installing and it takes forever... It's the final try. If you got anything helpful to say, now's the time.
    Hey there.

    Have you checked to see if Windows is reducing the volume automatically? To verify this right click the speaker icon in your taskbar, go to "Sounds", click on the communication tab and set this to "Do nothing" if it's set to anything else.
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  3. #3
    It doesn't help.
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  4. #4
    Any other suggestions?....
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  5. #5
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Apologies for our delayed response.

    Are you using Surround Sound and if you try using headphones, does the same thing happen or is it just on the speakers?
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