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  1. #1

    Rewards/Weapon Upgrade Pack

    Hello, I have trouble with this reward.
    Back in the beginning of Connect, I got this. I can see it in my Ubi transactions, but in the app or the browser, I see it as not unlocked.
    Am I the only one?
    Can someone help me, pls.
    greetz MiSc1985

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  2. #2
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  3. #3
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    Originally Posted by MiSc1985 Go to original post


    Hey there.

    Thanks for raising this with us.

    I have checked your account and I can confirm that the reward was added to your inventory and the items were used for weapon upgrades around a month later. The discrepancy in showing it as locked in some places and unlocked in others is indeed strange but it was definitely received on your account after it was claimed.
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