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  1. #1

    Bought on Steam, Need CD code.

    I bought the game, It said I needed a CD key when I loaded the game up. I went to Connect, It says its linked to my steam account. Website says the same, but Odyssey askes me for CD key, cannot find it please help!
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  2. #2
    THis has nothing to do with UBI... Game is on STEAM..

    If you bought it from a 3rd party website.. cdkeys, GOG, G2A..etc.. contact the website support
    OR
    STAM support will help you

    Open steam .. In the right hand side.. click SUPPORT.. Select.. "Im having trouble with my Retail CD Key"
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  3. #3
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Hello!

    It might actually be an issue on our side, depending on whether Steam or Ubisoft Connect are requesting a key.

    If Ubisoft Connect is requesting a key from you, please try clearing Ubisoft Connect's cache.

    All the best!
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