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  1. #1
    WL Siiiii's Avatar Member
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    Oct 2017
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    Game Freeze When Pressing Xbox Button (Also Freezing Randomly)

    I've noticed since the server maintenence on 18th May 2021 that the game will freeze when I'm pressing the xbox button.

    A couple of my clan member have experienced this issue as well.

    I will get a recording the next time this happens. And add steps to recreate if possible.
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  2. #2
    WL Siiiii's Avatar Member
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    Just happened again.

    Steps

    Was at the beach on Dark Hours
    Opened xbox menu
    Tabbed to people
    Down to looking for group
    View history
    Selected a previous LFG
    Posted the lfg
    Returned to game
    Game Froze.

    This has happened on multiple occasions doing doing same steps.

    Only started happening since the maintenance 18th May 2021.

    Video to follow once uploaded
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  3. #3
    WL Siiiii's Avatar Member
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    Froze again.

    At the beach in Dark Hours
    Opened up my inventory
    Opened up chests
    Game Froze.
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  4. #4
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey ,

    I am sorry to hear that.

    Have you gone through the steps in this FAQ?
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  5. #5
    WL Siiiii's Avatar Member
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    Yeah I've tried hard resetting.
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  6. #6
    UbiStorm's Avatar Ubisoft Support Staff
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    Jun 2020
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    I apologize for the delay in getting back to you! You mentioned that you'd be able to get a video clip of this, correct? If you're still experiencing these freezes in-game, would you be able to send that video over to our support site >>here<< so that this can be further looked into?
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