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  1. #1

    [PC] Assassins Creed Brotherhood Deluxe | I can't connect to multiplayer and extras.

    My friends can play, but I can't play with it because I can't connect to the ubisoft servers.
    I bought this game just to play with friends, but this is making me more angry.

    Also I already uninstalled it, reinstalled it, restarted my PC and nothing changes.





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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Originally Posted by Bluture Go to original post
    My friends can play, but I can't play with it because I can't connect to the ubisoft servers.
    I bought this game just to play with friends, but this is making me more angry.

    Also I already uninstalled it, reinstalled it, restarted my PC and nothing changes.






    Hello!

    I'm sorry to see you're unable to play with your friends, the online servers should be up and running.

    I would first like to suggest re-installing Ubisoft Connect, to ensure you're running the latest version.

    If that doesn't work, please follow the steps in the following support article.

    I hope that helps!
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  3. #3
    They fixed this issue yesterday, just try to activate the game code again in ubisoft connect app, then verify your game files, then go to main menu of the game and activate your game code in the EXTRAS menu. Or try to reinstall the game after key activation and perform other actions I wrote above.
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  4. #4
    Also, in the folder of game saves you can find OPTIONS file without extension, you also need to delete it. If you have some achievements, you will loose them because game stores them in this file, also it is the place where game stores server link, to which game tries to contact to get info about your activations of dlcs and other uplay rewards, so just delete all saves and start the game again, because you won't be able to get achievements for completing sequences again.
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