1. #1

    Rayman Jungle Run, Can't sign into Xbox Live [PC]

    I am trying to finish up getting my achievements for Rayman Jungle Run. It was working flawlessly 3 days ago. I was playing it on my Windows 8.1 Laptop. Now when I launch the game, I cannot sign into my Xbox live account in game. It just says disconnected. I tried to play the game on my Windows 10 PC and the same thing is happening. This was not the case 3 days ago. Interesting on my Windows 8.1 Laptop it is no longer letting me sign in to the xbox games app.

    I have tried on a Microsoft Surface Pro running 10, on my account and my father's account... same issue, when I click on sign into Xbox, It just instantly says disconnected.

    I have added a link with the picture of the failed log in for clarity https://ibb.co/fG18wNq
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    2,299
    Welcome to the forums Agnt.O, how are you?

    Our Support Team might be able to resolve this for you. You can reach Support here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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