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  1. #1

    Missing items from bag

    Hello,

    today i logged in game and found out missing all SMgs from inventory
    except 1 that I had equipped. I looked in stash also, but no luck.
    Last time I played yesterday, all was OK in place.

    Thanks
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello El-Tokoloshe,

    Sorry to hear that your items are missing.

    Can you please provide us with more details i.e. what items are missing, how many of them are gone at the moment, and what was the level of your items?

    Additionally, have you tried restarting your game to check if the items in question are still unavailable?

    Many thanks and if you have any additional questions, please let us know.
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  3. #3
    Hello

    thx for replying,

    as I say I noticed that only SMGs from my bag are missing, dont have exact number but around 10(8-11)
    All of them are level 40, 1 of them was LadyDeath which was part of a loadout.
    Yes I tried to Log out and restart, today again, no change
    When I noticed it I also checked " Buyback " at the shop, found no items.
    Now I have only 1 SMG left and that was 1 I had equiped before.
    I dont know names(types) of those guns from my head, but if I searched I could find exact types and names, i can remember most of them,
    and also their talents if it helps.

    If you had any question Ill b glad to answer.

    Thank you
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  4. #4
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
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    The exact names would be super helpful! I appreciate the information that you've provided so far.

    Before you search for those guns, can you also try verifying your game files, and let me know if you see any of those SMGs return.
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  5. #5
    Hello

    so I verified the game files, or were OK.

    I got the missing items list, however I found out not just my SMGs are missing !

    Besides the LadyDeath I had 2 or 3 more exotic weapons - all gone.
    I had def. the Sweet Dreams shotgun, and then possibly Mantis sniper and Pestilence LMG ( i didnt use the last two tho)

    Possibility of hack?

    so I remember I spawned at Base O.O. I went to outside utilities area
    and I got 2 Raid invites within like 30sec. But when I searched for messages I couldnt find them.
    There were two other players, didnt noticed their names sadly. Both were lvl40, 1 of them had Watch lvl over 3000.

    List of missing items :
    1x Lady Death
    1x Sweet Dreams
    2x CMMG Banshee
    1 or 2 MP5s (cant specify which tho)
    1 or 2 SMG 9
    2 or 3 PP19 , 2 of them were "Cold relations"
    1x UMP 45 (not sure about this 1)
    Talents were mostly In-Sync and Preservation

    So im 95% sure im missing 10 items, because I cleaned my bag day before.

    Theory:
    Hack or a bug :
    When u open the weapons list in your inventory and scroll 1 item down(which is the 2nd equipped)
    u see 5 not equipped weapons precisely. Now remember the 2 suspicious invites ?
    Im thinking = 2 invites x 5 items = exactly 10 , and those items were on top of my bag too.

    Im not claiming anything but this is very suspicious.

    I cant bother tho but just about 1 weapon, and that is the Lady Death.
    It was my main weapon and i had even Optimised it (maxed SMG dmg)

    pls look into this

    thanks
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
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    Hey El-Tokoloshe,

    Thanks for getting back to us with that.

    Can you provide answers to the following questions?

    Level of the weapon?
    Date it was last used?
    Date it went missing?
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  7. #7
    Hi,

    I can remember only when I used Lady Death, and I really care just for that one gun only.

    So Lady Death data :
    - level was 40 (optimised SMG dmg to max, Crit. chance was arround 9-11%, DMG to armor was maxxed)
    -Last day of use was 20th may (CET)
    -all weapons went missing next day 21st , I noticed it after 5-7mins of play session
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  8. #8
    any news after 2 weeks?
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  9. #9
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Hey El-Tokoloshe!
    Do you possibly have screenshots or other evidence showing the missing weapons were in your inventory? Would you be able to share this with us
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  10. #10
    Helo,

    sadly I have no pictures,
    but im fine now, i was lucky to loot Lady Death again so im happy.

    Thx
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