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  1. #1

    Commendation Score not reflecting correct credit/unclaimable

    I am currently finished with all my commendations, but my current score is only 7340. Under combat, the summit combat mastery merit is completed on all 5 stages, but seems to be unclaimable in the commendation section. Please advise on this issue, thanks!
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello MyLittlePownies, welcome to the forums!

    Thank you for bringing this to our attention!

    Can you please perform all the troubleshooting steps listed in this article? This should help you to eliminate any potential software conflicts.

    If the issue persists, can I kindly ask you to provide us with a short video of this occurring, so we can have a look?

    Many thanks and if you have any additional questions, please let us know.
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  3. #3
    Originally Posted by Ubi-Mark. Go to original post
    Hello MyLittlePownies, welcome to the forums!

    Thank you for bringing this to our attention!

    Can you please perform all the troubleshooting steps listed in this article? This should help you to eliminate any potential software conflicts.

    If the issue persists, can I kindly ask you to provide us with a short video of this occurring, so we can have a look?

    Many thanks and if you have any additional questions, please let us know.

    Good morning, my ubisoft name is MyLittlePownies
    And I play on playstation 5. My psn is
    Linzy_Licious
    I tried all troubleshooting you suggested but still having the same issue.
    I just got my ps5 and was having the same issue on my ps4 as well.
    The issue is with the summit combat mastery Merit. It seems the commendation was claimable before you had to finish it. The commendation has 5 different stages that you must complete. All stages seem bugged and the numbers reflect negatively. I am on stage 5 where it says get 5 consecutive headshots on 5 seperate enemies without missing a shot. Now I have done this several times but it still says 4/4. I believe this needs to be fixed to 5/5. Also I have completed all 229 commendations but my score is only 7340. There are 2 people that I know at 7370 and a lot of my friends are at 7350 and 7325 and we are all having the issue with our Summit combat mastery merit. We claimed the commidation on different stages but we are all stuck on stage 5.
    Under summary it states that I have an unclaimed commidation but when I try to claim it, the circle goes around 99% of the way but claims nothing and goes back to unclaimed.
    Stages 2-4 were a bit strange as well. Stage 1 worked fine but after you completed stage 1 you could claim it and if you claimed it then that seems to be what bugged out the rest of the points. Stage 2 reads shoot 5 grenades out of the sky and the status bar said -73/-70. Stage 3 said break all armor off of a heavy finishing with the helmet -5/-4 times. No one knows what stage 4 was because it skipped from 4 to 5 automatically. Then #5 says get 5 headshots on 5 enemies 4/4.
    This issue is happening to every one that I have spoken to on playstation that has finished all of their commendations as well. There are about 20 of us that I know that have the same issue and are finished with all of our commendations. Both ps4 and ps5 users.
    We worked super hard to complete all of these and love this game so much and still play daily and would really appreciate a resolution.
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  4. #4
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
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    I'm sorry that you are still experiencing the issue after trying that troubleshooting, but thank you for providing all of this information. It is very helpful! To further look into this, could you provide a video or series of screenshots showcasing the issues/discrepancies that you mentioned? This will allow us to provide a rounded report to the team to further investigate.
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  5. #5
    Originally Posted by UbiKoreanBBQ Go to original post
    I'm sorry that you are still experiencing the issue after trying that troubleshooting, but thank you for providing all of this information. It is very helpful! To further look into this, could you provide a video or series of screenshots showcasing the issues/discrepancies that you mentioned? This will allow us to provide a rounded report to the team to further investigate.


    https://twitter.com/Linzy93964232/status/1395817404844892161?s=19


    https://youtu.be/aS3B6XXeQs4


    Here is a link and there are pictures here of the same issue from a past forum my friends posted to you all a while back.
    https://forums.ubisoft.com/showthread.php/2302606-Summit-Combat-Mastery-Merit-commendation-progress-tracking-seems-broken
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  6. #6
    Ubi-Swaggins's Avatar Community Manager
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    Hey MyLittlePownies,

    Thanks for reaching out and providing that.

    I've checked this with the team and they're currently looking into this further.

    At this time we do not have any further information to share but once we do, we will share it.
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  7. #7
    Originally Posted by Ubi-Swaggins Go to original post
    Hey MyLittlePownies,

    Thanks for reaching out and providing that.

    I've checked this with the team and they're currently looking into this further.

    At this time we do not have any further information to share but once we do, we will share it.
    Any news yet on a resolution?
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  8. #8
    Ubi-Swaggins's Avatar Community Manager
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    Hey MyLittlePownies,

    Thanks for reaching out.

    I am afraid we do not have any updates to provide at this time.

    Apologies for any inconvenience.
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