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  1. #1

    DLC Not working

    Hey Everyone
    I recently purchased the season pass for AC Origins and installed the DLCs - The Hidden Ones + Curse of the Pharaohs + Horus pack + Roman centurion pack

    These items are showing as Owned in the Add-ons section of the store in game, but when i click them to install them, it takes me to the PS Store where it is showing as purchased and no option to install. Like any other game, the DLCs downloaded and installed on the PS4 but not showing as installed in game (only owned).

    When I go to the Game Library in PS4 it is showing as installed in the Add-Ons section of AC_origins.

    Pls help out - How do I install the DLCs and get to play them?
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey arjunbali,

    Thanks for reaching out to us and I'm sorry to hear that.

    Could you please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter and provide us with an image of your proof of purchase for the content?
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