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  1. #1

    Bought the game from CD keys

    I activated the game and when I try to play it says i need the full game and says my trial is over as i brought it in result of playing
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  2. #2

    Bought the game from CD keys

    When I load in says trial over as I was playing trial when I bought the game when I look in library says get the full game when I try the cd keys code again says all ready activated and should look in library
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  3. #3
    Ubi-Thrupney's Avatar Ubisoft Support Staff
    Join Date
    Mar 2021
    Hey WaY.z-., thanks for reaching out about this.

    We wouldn't usually recommend purchasing from unofficial sources - we have a support article showing our approved digital vendors, here.

    That said, I'd like to help with this anyway. Can you send me across a screenshot of exactly what happens when you try to use the key, so I can see what it says?

    Thanks, I look forward to hearing back from you - have a good day in the meantime
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