1. #1

    Error message "a ubisoft service is not available at the moment"

    i cant connect with ubisoft connect and i cant play any game.
    But i can login in web site.
    Any idea?
     1 people found this helpful
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  2. #2
    Same problem here!
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  3. #3
    Fixed!
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  4. #4
    UbiCosmos's Avatar Community Representative
    Join Date
    Oct 2018
    Posts
    4,674
    Hey there KING_DRYAD,

    Welcome to the forums! You may have gotten that error due to temporary maintenance going on. Are you now able to login?
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  5. #5
    Can't connect either, "A Ubisoft service is currently unavailable, please try again later" Is the maintenance still going ?
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  6. #6
    I've been getting this error for a few days. Spent hours in chat with support and it still doesn't work.
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  7. #7
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    899
    Hi Yipno and SpoiledInk13! Can you please let us know where you're located (region), and when this started happening for you? Thank you!
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  8. #8
    Same here.... can't connect/login to the Ubisoft connect servers are they still down
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  9. #9
    Same issue here. Pretty disappointed.
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  10. #10
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    748
    Hey everyone! As UbiKorenBBQ mentioned, if you are experiencing this error please let us know what region/country you are currently located in and when this error first started appearing for you.

    Additionally, please check out our site here for steps on how to resolve this error message. These steps include disabling your IPv6, which I suggest trying, in addition to the rest of the steps.
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