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[k3rr3k]

I can't login to my account. I checked the Twitter and the forums and apparently you resolved this problem yesterday but it's still persisting. Please fix it or if there is something wrong with my account fix that. Thanks.

[Teachrawr]

Experiencing the same problem.

[Ubi-Baron]

Hi guys,

Thank you for reporting this to us, we're sorry to hear that's been occurring.

We'd advise clearing the cache for Ubisoft connect via the steps here.

[juggernewt]

Also having same problem. Emptying cache does not solve problem.

[juggernewt]

..and logs show:
Http status code is 409 for url https://public-ubiservices.ubi.com/v3/profiles/sessions.
Login Type: credentials, platform: Uplay.
Failed to login; ServiceUnavailable.

[itschuqui]

this doesnt help either

[Ubi-Baron]

Thanks for clarifying that for us.

To help us look into this from the account side, please get in touch with the Support team through one of the channels below;

• Ubisoft Support Site
• Ubisoft Support Twitter
• Ubisoft Support Facebook