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  1. #1

    Finally. No More Crashing

    I wasn't really sure where to put this, so mods sort accordingly if I messed up.

    Windows 10 64 bit
    ryzen 2600x
    rx 590
    running game on HDD

    So, I have been having crazy crashing issues with D2 lately, couldn't even play the game for longer than 5 minutes. I tried all the community fixes, everything you've read about, even a new Windows install. Nothing ever worked. I finally spoke with Ubi support and they led me in the right direction and after everything I finally have my game back to normal.

    Here's what I did:

    I uninstalled all my Visual C++ (Microsoft Visual C++ etc...) files I had. THESE.

    I restarted my computer and installed the C++ files again, I only need 64 bit so I only installed the 64 bit ones. Some people from the discord reported having missing or incorrect VCC files so I made a Drive folder with all of them. They're labeled by year and 64/32bit respectively. HERE.

    I made sure my D2 exe had "disable fullscreen optimizations" and "run program as admin" checked. Only the D2 exe (TheDivision2.exe)

    I ran BleachBit, it's a Windows cleaner similar to CCleaner. You can probably use any cleaner but I prefer Bleach, so YMMV. Then I restarted.

    I verified my game files in UbiConnect. When that was done I made the UbiConnect Launcher admin. (UbisoftConnect.exe)

    Game has been running amazing for me ever since. DX11 or DX12. All graphic settings up and all overlays enabled, overclocks, etc.. nothing *else* changed.

    ...so everyone knows: the file labeled "VC_redist20151719.x86" is the 2015,17 & 19 update.
     6 people found this helpful
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  2. #2

    Links didnt work in op post

    For some reason the links to the VCC files and BleachBit didn't work in the OP post. So here they are.

    VCC++ Files: https://drive.google.com/drive/folde...xYcwQY7wjEXOy-

    BleachBit: https://www.bleachbit.org
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  3. #3
    Imagine_Brata's Avatar Senior Member
    Join Date
    Apr 2017
    download the VCC files from microsoft instead and you will know that they are virus free
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  4. #4
    True! I just compiled them all together, the ones I downloaded. Some were hard to find, and some (ppl) I talked to in Discord had said I had a different version than they did. And after installing that one, their crashes fixed.
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  5. #5
    Hello there,
    I forgot to give some feedback.
    I re-installed the Visual C++ files and checked UbisoftConnect.exe on admin mode (already had TheDivision2.exe done).
    I haven't got any single crash for 3 weeks now with hours long sessions, even with the overlay on.
    So, thanks for the tips!
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