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  1. #1

    cannot login to ubisoft connect !? Servers down

    Dear all , when i launch assasin creed odyssey from steam it says no ubisoft connection . Cannot login or play offline at all
    Are the servers down ?
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  2. #2
    It says "This product cannot be activated right now" I can play Valhalla fine....
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  3. #3
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Hello!

    Yes, we are currently experiencing a server degradation so some Ubisoft services may load slowly.

    We made a forum thread about this here: https://forums.ubisoft.com/showthread.php/2341081

    We're working to get this resolved. In the meantime I recommend retrying several times, as it may allow you to connect.
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  4. #4
    I tried , now i uninstalled uplay and reinstalled it . It works ingame now , not sure if my reinstall fix it . Still get the issue cannot synch achievements
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  5. #5
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by b.timofte Go to original post
    I tried , now i uninstalled uplay and reinstalled it . It works ingame now , not sure if my reinstall fix it . Still get the issue cannot synch achievements
    Hello!

    Access to our services would have been temperamental during the server degradation, however everything should be working now.

    Please let us know if you still face any issues

    All the best!
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  6. #6

    Same

    I’m having the same issue with my just dance 2021 for the unlimited ..
    Originally Posted by b.timofte Go to original post
    Dear all , when i launch assasin creed odyssey from steam it says no ubisoft connection . Cannot login or play offline at all
    Are the servers down ?
    Share this post

  7. #7
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Originally Posted by KikiLaWiki Go to original post
    I’m having the same issue with my just dance 2021 for the unlimited ..
    Hello!

    Please post your query in the Just Dance section of our forum, and we'll look into that for you

    We'll need to know your platform, and a detailed explanation of the steps you have tried.
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